Support - Tips & Tricks

HSPnet TIPS AND TRICKS

  • Icons - You can determine the function of any icon in HSPnet by hovering your mouse pointer over it. A yellow Help text box will appear, providing the icon name and/or function. Sometimes the Help text includes other helpful information:

The Supervisor/Preceptor icon displays the supervisor's name (if status is Accepted or Confirmed)

The Clock icons display information about start/end times

The Details icon (which opens the Details popup) also displays placement duration in hours, plus the Reference # (like a unique "serial number") for the selected request. The Reference # can be useful when communicating with others about a specific request.

  • Refresh View - As a web-enabled application, HSPnet requires regular screen refreshes to ensure you are viewing up-to-date information. Remember to use the Refresh View button after periods of screen inactivity, and always logout when leaving your desk for more than a few minutes.
  • Navigating HSPnet - Use HSPnet buttons and links instead of your browser buttons when printing, refreshing screens, or moving between screens. For example
  • Always use the left navigation links to move between screens, rather than your browser's Back or Forward buttons, to ensure you are viewing current data.
  • Use the HSPnet button instead of the Windows when closing popup windows - the HSPnet button works better and causes an automatic screen refresh so you can see your changes.
  • Use the GoTo buttons to navigate efficiently among screens. The GoTo buttons advance you to the desired screeen, which will be automatically filtered to the Cohort, course, and term selected.
  • Un-do Features - You can't "break" HSPnet! The system is very robust and forgiving - if you make an error (such as declining a placement request, when you had intended to accept it, or cancelling in error) simply send us an email describing the error via the Feedback link and we can "un-do" the error for you
  • Find Destinations - The Find Destination icon , located at the bottom of the left navigation, opens a popup to help you search for available placement locations:
  • Enter only a few letters or one word of the destination you are seeking, such as "maple" (to find "The Maples" or "Maple Ridge Health Unit").
  • If you are unsure about how the destination name is spelled, enter only 3-4 letters of the destination name (such as "Bri" to find "Briar" or "Brier").
  • If your search does not produce the right site or unit, you can request a new Destination by completing the online form:


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